Privacy Policy

1. Introduction

At Costin & Associates, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our legal services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Information provided in consultations or communications
• Legal matter details and documentation
• Payment and billing information

Website Usage Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website information

3. How We Use Your Information

We use your information for the following purposes:

• Providing legal services and representation
• Communicating about your legal matters
• Processing payments and billing
• Improving our website and services
• Complying with legal and professional obligations
• Sending important updates about our services (with your consent)

4. Attorney-Client Privilege

Information shared with us in the context of an established attorney-client relationship is protected by attorney-client privilege and solicitor-client privilege under Canadian law. This information is kept strictly confidential and will not be disclosed without your explicit consent or as required by law.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To provide legal services (e.g., experts, co-counsel)
• As required by law or court order
• To protect our rights or the rights of others
• To trusted service providers who assist in our operations

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on privacy and security practices
• Secure document management systems

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client files are maintained in accordance with Law Society of New Brunswick requirements and professional standards.

8. Your Rights

Under applicable privacy laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to certain uses of your information
• Withdraw consent where applicable

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Governing Law

This Privacy Policy is governed by the laws of New Brunswick, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: